Within this area of our site you will find details about a range of terms associated with how we do business and how we manage this site. The detail we provide is intended to help all visitors and customers understand what our obligations and policies are.
Before extensively using this site we recommend you familiarise yourself with our Site Use terms.
Our formal terms are laid in the following order. You may use any of the term headings to hot link to any of the sections related to the headings.
Throughout this area of the site we use certain expressions and they have the following meanings:
- “Goods” - any item produced or sourced and supplied by Sseoww
- “Sale” - any sale effected via this site or a physical order form
- “Terms” - these terms and conditions that are laid out on this site
- “You” - the person who is using this site and who will be invited to agree to our terms should they decide to place an order with Sseoww
- “Website” - the Sseoww website
- “Working Days” - Monday to Friday, excluding Bank, Public and Statutory holidays
- “Details” - the details that we require customers to provide when they place orders with Sseoww
- “Fee” - the fee shown for the provision of the Goods exclusive of Value Added Tax or equivalent or similar sales taxes (which where applicable shall be payable by You at the rate for the time being in force in the United Kingdom or the country that levies such tax)
- “Sseoww” - a trading name for Sseoww PTE Limited, #03-26 Peninsula Plaza, Singapore 179098
The clause headings and other headings have been inserted for convenience only and shall not affect the construction of these Terms
2. Use of Order Forms
In seeking to purchase Goods via any of Sseoww ’s Websites or via a physical order form You must provide accurate Details.
You hereby warrant to Sseoww that You are at least eighteen years of age and legally able to enter into contracts for the Goods.
Sseoww reserves the right to withdraw any Goods without prior notice and to refuse any orders for Goods made by You.
Sseoww may send a small file to Your computer when You visit the Website(s). This "cookie" will enable Sseoww to track Your behaviour on the Website and to identify particular areas of interest so as to enhance Your future visits to the Website. The cookie will not enable Sseoww to identify You and Sseoww shall not use it otherwise than in relation to this Website. You can set your computer browser to reject cookies but this may preclude use of certain parts of the Website(s). Sseoww will not use Your data for any other purposes than as set out in these Terms except that Sseoww may disclose this data if compelled to do so by law, or at the request of a law enforcement agency or governmental authority.
If You do not want Sseoww to use Your email address to send information concerning the Website(s) and related matters, You may stop future mailings by using a supplied “unsubscribe” link
All orders You place for Goods are subject to availability and it is Your responsibility to ensure that Your order is correct.
Orders for Goods will only be taken for delivery of Goods to such countries as indicated on the Order Form.
Any representations of the Goods shown are provided for the purposes of guidance only.
You are responsible for the payment of any local taxes due upon delivery and/or import of Goods to You by Sseoww and You indemnify and will keep indemnified Sseoww against any claim for such payments and/or taxes.
We aim to deliver all goods within the stated delivery times on the Ordering page of this site, unless otherwise stated and agreed with You. If the Goods are not in stock we will contact You within 48 hours of receiving Your order to discuss and agree a new delivery date. If we cannot agree a new delivery date with You we will refund You in full
If You elect to Pre-order items You are entering into an agreement to buy an item that is being specifically produced for You. In such circumstances You will pay a 20% non-refundable deposit for each item ordered. You will pay the balance of the total order value at the time we ship the order to You.. In the event that we are unable to supply pre-ordered items we will refund You the deposit you have paid in relation to the item we are unable to supply.
You agree to pay the Fee at the time You place Your order.
Once You have confirmed Your order [on the secure payment screen or by posting a physical order form] it cannot be cancelled or changed except in accordance with clause 6 of these Terms.
In the event that Your chosen method of payment is refused by Your card issuer or Bank for whatever reason, Sseoww will invoice You for the Goods ordered and You agree to pay that invoice within 5 Working Days of the invoice date. If Sseoww does not receive payment in full within 14 days of the date of the invoice referred to in clause , it may refuse to deliver the Goods and/or terminate these terms and conditions without further obligation to You.
Sseoww will either email an invoice to You and/or enclose it with Goods it delivers to You and, in either case, the invoice will show the Goods ordered and amount paid
5. Risk and Title
Risk in the Goods shall pass to You upon payment of the Fee or, if earlier, upon delivery of the same to You. Title to the Goods shall pass to You only upon payment in full (in cash or cleared funds) of the Fee and You shall hold the Goods as bailee for Sseoww until Sseoww has received payment in full of all Fees outstanding to it from You.
If any of the Goods are destroyed damaged or lost from any cause (other than the fault or negligence of Sseoww), Sseoww may replace those Goods but shall be entitled to charge you for the replacement of them
6. Cancellation of Orders and Returns
In accordance with European legislation You have the right to cancel a purchase of Goods made at any time after you have placed the order until the date eight Working Days after the day you receive the Goods
When clearly specified on the order form You will have the right to assess goods for an extended period. This period will be clearly specified on the order form. If You decide to return the goods and cancel Your order then You must return the goods within the specified period. Sseoww will not accept a cancellation without return of goods that exceeds any extended period.
If You decide to cancel a purchase You must notify Sseoww by email to service@Sseoww.com and if You have received physical Goods, You must return them to Sseoww by a secure method enclosing a copy of the invoice.
Upon cancellation of an order Sseoww will refund the full purchase price of the goods within 30 days of You notifying Sseoww of cancellation and return of goods. You are responsible for the cost of returning the Goods to Sseoww upon cancellation of an order. If You do not return the Goods cancelled to Sseoww it may decline to refund your money.
If any of the Goods You receive are damaged, defective or do not match the order placed, You should immediately contact Sseoww to discuss a remedy. Sseoww may require You return the goods by any secure method enclosing a copy of the invoice and stating the nature of the damage, defect or mistake and if it is satisfied that the Goods are damaged, defective or do not match the order You placed, Sseoww will replace such Goods or refund of the Fee [and the cost of returning those Goods.] This does not apply to Goods damaged in transit for which You should refer to clause 7.
Sseoww’s sole liability to the Client for Goods which are damaged, defective or which do not match the Client’s order shall be limited to replacement of those Goods or refund of the Fee [and delivery charges]
7. Warranty and Limitation of Liability
Sseoww warrants that Goods purchased will be of satisfactory quality and fit for the purpose for which they are supplied.
Sseoww shall not be liable to any person for any loss or damage arising from the use of any Goods or information presented on any of the websites or physical documents.
Sseoww shall not in any event be liable (whether in contract or otherwise) for any indirect loss, consequential loss, loss of profit, revenue, data or goodwill howsoever arising suffered by You or for any wasted management time, failure to make anticipated savings or liability You may incur to any third party arising in any way in connection with these Terms or otherwise whether or not such loss has been discussed by Sseoww and You pre-contract or for any account for profit, costs or expenses arising from such damage or loss.
Sseoww’s aggregate liability in respect of these Terms and any matter arising out of it (including claims whether made in contract or tort) shall be limited to a sum equal to twice the Fee excluding VAT or such equivalent or similar sales tax as is applicable to the sale.
Sseoww shall not be liable for any loss or damage of any nature caused by or arising from errors in or material omissions from the Goods.
Subject as expressly provided in these Terms all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.
Nothing in this clause shall operate so as to exclude Sseoww’s liability for death or personal injury arising out of its negligence.
Each foregoing sub-clause of this clause shall constitute a separate and severable provision. The provisions of this clause shall continue in effect notwithstanding the termination, completion or any other matter which might otherwise cause these Terms to become ineffective
These Terms shall form the entire agreement between the parties and supersede any previous agreement and (save so far as expressly preserved hereby) representations oral or otherwise made by either of the parties. You warrant that You have not relied on any representation made by Sseoww in entering into this agreement.
Failure by either party at any time to enforce any right claim or provision of these Terms or arising hereunder shall not be construed as a waiver of such right, claim or provision.
All notices to Sseoww shall be given by You in writing to the address shown above. All notices to You shall be given in writing to Your email address or to the address You have given for delivery of Goods. All notices may be served by personal delivery or first class post. Any notice given by post shall be deemed to be received by the party to whom it was given 48 hours after posting (excluding Saturday, Sundays and UK bank and public holidays). Notices given by email shall be deemed to have been given 1 hour after transmission thereof.
These Terms and Your agreement with Sseoww shall be governed and construed in accordance with English Law. You irrevocably agree for the exclusive benefit of Sseoww to submit any dispute hereunder to the jurisdiction of the courts of England but nothing herein shall prevent Sseoww from taking proceedings against You in any other court of competent jurisdiction.